Terms & Conditions
These Terms & Conditions govern your use of this website and purchases made through our business.
By accessing this website or placing an order, you agree to these Terms & Conditions.
Products
Our products are handmade and may be made from natural materials, including real hardwood.
Because wood is a natural material and each product is handmade, variations in color, grain, pattern, dimensions, texture, and appearance are expected.
Product photographs are representative examples and do not guarantee that your item will look exactly the same.
Natural variations are not considered defects.
Product Dimensions
Product dimensions are approximate unless specifically stated otherwise.
Minor dimensional differences may occur because of the handmade production process, sanding, finishing, and the natural movement of wood.
Orders
We reserve the right to accept, reject, cancel, or limit an order when reasonably necessary, including in cases involving:
Pricing errors
Product availability
Suspected fraud
Incorrect product information
Shipping limitations
Production issues
Other circumstances that prevent us from reasonably fulfilling the order
If we cancel an order after payment has been collected, the applicable amount will be refunded.
Custom Orders
Custom, personalized, engraved, or specially sized products may require additional production time.
Customers are responsible for reviewing and confirming personalization details, spelling, measurements, and other custom specifications before submitting an order.
We are not responsible for errors in information provided or approved by the customer.
Custom and personalized products may be subject to different cancellation and return restrictions as described in our Return & Refund Policy.
Pricing
Prices may change at any time without notice.
We make reasonable efforts to ensure that pricing and product information are accurate. If a pricing or listing error occurs, we reserve the right to correct the error or cancel the affected order.
Taxes and shipping charges may be added where applicable.
Payment
Payment is required according to the checkout terms provided at the time of purchase.
Orders may not enter production or ship until required payment has been successfully processed.
Shipping
Shipping estimates are not guaranteed delivery dates.
Once an order has been transferred to a shipping carrier, delivery timing may be affected by circumstances outside our control.
Additional information is available in our Shipping Policy.
Returns and Refunds
Returns, refunds, exchanges, and cancellations are governed by our Return & Refund Policy.
Product Care
Customers are responsible for following appropriate care instructions for purchased products.
Natural wood products may be damaged by excessive moisture, dishwashers, soaking, extreme heat, improper storage, or failure to maintain the wood when appropriate.
We are not responsible for damage resulting from misuse, neglect, improper maintenance, modification, or normal wear and tear.
Cutting Boards and Food-Contact Products
Cutting boards and other food-contact products should be cleaned and maintained according to the care instructions provided with the product or on our website.
Customers are responsible for using products in a safe and appropriate manner.
Intellectual Property
Unless otherwise stated, the content on this website, including photographs, product designs, written content, branding, graphics, logos, and other materials, belongs to us or is used with permission.
You may not reproduce, copy, distribute, sell, publish, or commercially use our website content without permission.
Website Use
You agree not to:
Use the website for unlawful purposes
Attempt to interfere with website security
Attempt to gain unauthorized access to systems or accounts
Submit fraudulent orders
Use automated tools to misuse the website
Copy or exploit website content without authorization
Third-Party Services
Our website may use or link to third-party services, including payment processors, shipping providers, social media platforms, or other websites.
We are not responsible for the content, availability, practices, or policies of third-party services.
Limitation of Liability
To the fullest extent permitted by law, we are not responsible for indirect, incidental, special, or consequential losses arising from the use of this website or our products.
Our total liability relating to a purchased product will not exceed the amount paid for that product, except where a different limitation is required by law.
Nothing in these Terms & Conditions limits rights that cannot legally be waived.
Indemnification
You agree to be responsible for losses, claims, or expenses resulting from your unlawful misuse of the website or violation of these Terms & Conditions, to the extent permitted by law.
Governing Law
These Terms & Conditions will be governed by the laws of the State of Texas, without regard to conflict-of-law principles.
Any disputes will be handled in an appropriate court with jurisdiction, unless otherwise required by applicable law.
Changes to These Terms
We may update these Terms & Conditions from time to time.
The latest version will be posted on this page. Your continued use of the website after changes are posted constitutes acceptance of the updated terms.
Contact Us
If you have questions about these Terms & Conditions, please contact us using the contact information provided on our website.